The polycom line of hd video conferencing systems and services provide the best and most comprehensive digital teleconferencing solutions for businesses. Polycom realpresence mobile is for business professionals who want to extend their enterprise video collaboration capabilities beyond the office and. Polycom noiseblock technology blocks unwanted noise during video calls from realpresence group series or in a multipoint call on realpresence collaboration server. Phone features and licenses you may need to purchase a feature license depending on the feature and phone model you are using. Whats new polycom unified communications uc software 5. Poly g7500 4k ultrahd video conferencing system with eagleeye cube camera 720085870001 includes 1 year polycom service polycom soundstation2 expandable conference phone 220016200001 4. For organizations that have chosen microsoft teams or skype for business as their communications platform, polycom realconnect is the first microsoftcertified hosted video interoperability service that allows standardsbased room devicesincluding polycom, cisco and othersto seamlessly join a teams. Realpresence mobile for apple ios enterprise video. Our intelligent software alerts you if you are muted and you start talking. Realpresence mobile is a powerful, enterprisegrade video app for mobile phones and tablets. Pressing the check for updates radio button will connect to the polycom server and display the available software versions in a drop down menu.
How to update polycom device firmware intermedia knowledge base. Polycom device management services is a cloud portal accessible from anywhere with an internet connection, so you are never far from your devices. Meeting with colleagues from across the world in a huddle space or larger conference room. Download microsoft lync phone edition for polycom cx500. To stay healthy in 2020, telecommuting and regular workfromhome arrangements are pretty much a must for most people. Procedure when prompted to update your software, select update. Open offices are often loud, chaotic, and full of distractions that keep your team from getting work done. Apr 28, 2017 microsoft lync phone edition for polycom cx500, polycom cx600 and polycom cx3000 is the first generation of software designed specifically for the phones from polycom to interoperate with microsoft lync server 2010 and microsoft lync server 20. Realpresence from polycom is the leader in content collaboration, utilizing video conferencing solutions for mobile, desktop, or browserbased systems. With the closeups of the intelligent camera, video conferencing will now be a personal meeting between the meeting participants. Realpresence mobile is an easytouse video app that provides premium quality audio, video and content sharing. An affordable, easytouse, dual stack business media phone for h.
Polycom hd voice technology delivers more than twice the clarity of ordinary phone calls to enhance communication and understanding. Comcast business teaches you how to use the home button to manage the display and other settings on the polycom 310311 phone. Poly studio x family delivers radical simplicity to your meeting rooms. Polycom uc software unified communications polycom. Get the latest release of viavideo software for polycom s video communications appliance. For ecsd teachers needing to configure their polycom realpresence desktop software. Polycom video interoperability solution for microsoft teams and skype for business. The best video conferencing software for 2020 pcmag.
Polycom uc software has an extensive set of features that enable wired and wireless devices from polycom to integrate seamlessly into a wide variety of unified communications environments. Mar 18, 2020 the best video conferencing software for 2020. Realpresence mobile combines quality hd video, industryleading interoperability, and security. Manual pairing support without pc port dependency polycom uc software 5. The phone requires to be able to connect via port 80 to the internet if the polycom hosted server is being used. The polycom videoprotect 500 is a video phone built for correctional facilities, with tamperproof screws and smashproof materials. When your business telephones run on polycom uc software, dropping calls becomes a. Zoom rooms is the original software based conference room solution used around the world in board, conference, huddle, and training rooms, as well as executive offices and classrooms. On our support site, for polycom product and solution support, you will have access to faqs, entitlement and licensing information, documents and software downloads, submit and track service requests, search our knowledge base, and interface with others in the polycom support community.
Update the phone software when the software update notification is displayed on your phone, you can choose to update your phone s software at that time. Why do i get a failed to fetch available software from. It is ideal for knowledge workers, cubicle workers who need the highquality features that todays modern business environment demands. Business phone services that make it easy to communicate on the go. Customers in skype for business deployments should only use software releases that have been qualified by microsoft or the maintenance releases built on a qualified release. Realpresence mobile is a powerful, enterprisegrade video app for mobile phones and. Polycom realpresence mobile for ios free download and. The suite provides access to various collaboration tool for displaying, streaming and recording media content in several camera work modes. Meeting participants feel as if they are in the same room. I am not the person who was asked but i dare respond. These release notes provide important information on software updates, phone features, and. The eagleeye director ii introduces a new era of video conferencing.
The polycom vvx 250 business ip desk phone is a high quality, fourline, ip phone that delivers reliable performance and an enterprise grade sound quality. Use the uc software resource center to find uc software downloads and support documentation. Polycom uc software support center polycom support. Polycom entered the video conferencing market in 1998 with the. Polycom is the leader in video, voice, and content solutions. By leveraging an openstandard software architecture, polycom devices work with your systems of today while keeping your options open to easily change your mind if needed in the future. From our hd audio technology to our simple design and ergonomics. Polycom has a webpage and publicly accessible server for upgrading or downgrading the software of polycom ip phones with stock polycom software and configuration files. Uc software manages the protocol stack, the digital signal processor dsp, the user interface, and the network interaction on poly phones. Learn how our technology can help your organization unleash the power of team collaboration. Special rights may be required to access certain web areas. Polycom doesnt recommend running previous versions of btoe software with uc software 5. Where to find the product serial number for polycom products how to set up an ip network for video conferencing more.
Once reset, i will show you how to upgrade the polycom software and. Polycom factory reset and software upgrade youtube. Polycom uc software is the telecommunications industrys most powerful and flexible sip software for voipenabled devices. Realpresence desktop video conferencing software polycom. Your polycom online account can be used to access all of the following polycom web sites. Polycom realpresence desktop trial software how to get. Polycom transitioned the desktop solution to a softwarebased client. Youll save time, reduce errors, and improve productivity.
Polycom factory reset and software upgrade duration. Zoom is the leader in modern enterprise video communications, with an easy, reliable cloud platform for video and audio conferencing, chat, and webinars across mobile, desktop, and room systems. After all these years, why cant our business telephone just be simple. Because polycom s uc software is built with simplicity for the end user in mind. Any zoom meetings that you start or join from your polycom room system display on the tv screen, using the integrated camera for video, and the integrated speakers and microphones for audio during the meeting. With advanced features, broad sip interoperability and remarkable voice quality, the soundstation ip 6000 is a priceperformance breakthrough for sipenabled ip environments. Mar 23, 2020 to see which version of the firmware your device is using, press menu status 2 platform 1 phone 1 scroll down to view bootblock and updater versions. Everything about our phones is designed to take your mind off the phone and then enhance the way you work and communicate. The soundstation ip 6000 is an advanced ip conference phone that delivers superior performance for small to midsize conference rooms. And, phones are configured to ensure theyre hipaa compliant. Dec, 2017 the vvx business media phone repairs when the session is started provided the cached passcode is not changed. The video conferencing software extends communications beyond the typical conference room setting to mobile professionals. The free video conferencing app extends communications beyond the typical conference room setting to mobile professionals. Youll also find detailed support documentation on provisioning the phones and configuring phone features and settings.
Our uc software and awardwinning product design are compatible with the broadest range of call control platforms, and provide you with highly robust provisioning capabilities employing the broadest sip feature set. From coffee shops to airports, your people are often on voice and video calls in noisy places. Poly studio requires a customer supplied host pc platform win or mac running vaas applications. The video conferencing software extends communications beyond the typical conference room setting to. Before updating your vvx 1500 business media phone to uc software 5. Polycom ip 331 factory reset and software upgrade youtube. Eliminate disruptive noise when youre not speaking. Polycom realpresence desktop free version download for pc. Configuring polycom videoconferencing software youtube. Is there any free client ip based video conferencing software. Video conferencing, voice conferencing, telepresence.
Polycom device management service for enterprise polycom. Faq how can i setup my phone provisioning download. Approved partner access to company assets like service requests and entitlements. Polycom uc software support center polycom uc software for soundpoint ip, soundstation ip, vvx business media, vvx business ip phones and soundstructure. Polycom realpresence mobile runs on the polycom realpresence platform, which enables tablets and smartphones to video conference with other mobile devices as well as desktop and immersive video. Polycom real presence for desktop obviously do not qualify as it is not free. Polycom ip 331 factory reset and software upgrade thefastlane. Upgrading the polycom vvx 1500 business media phone to uc software 5. Realpresence collaborative video conferencing solutions.
Is there any free client ipbased video conferencing software. Work with multiple types of video hardware to create live feeds for reporting and other kinds of communication. We are the global communications company that powers authentic human. After calendar access has been approved, the polycom system is provisioned for zoom meetings that are on the associated calendar.
Quick troubleticket resolution via advanced logging framework tools. Poly studio can be locally managed using the polycom companion application. Polycom realpresence mobile is for business professionals who want to extend their enterprise video collaboration capabilities beyond the office and conference room to their mobile devices. Polycom soundstation ip 6000 conference voip phone 2200. Polycom ip phone software delivers a rich collaboration interface that can be easily customized to meet the needs of service providers and end users alike. Thats where we come in, with solutions that avert open office perils. Make and receive phone calls and hold crossplatform webcam chats. Polycom viavideo combines the benefits of a high quality camera, multimedia processor and custom tuned software from the world leader in unified collaborative communications, polycom. Find user guides and video tutorials to help you manage your phone settings, features and voicemail. Polycom uc software polycom uc software provisions polycom phones and configures the settings and features to work on the phones.
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